Bookablebiz USP (Unique Selling Proposition):
Bookablebiz stands out as a user-friendly, one-stop platform specifically designed for small businesses and service providers to manage bookings, promote their offerings, and grow their customer base. Unlike other platforms, Bookablebiz offers flexible booking engine types, marketing support, and an intuitive dashboard for easy service management. The platform is designed to accommodate businesses with multiple locations and resources, making it ideal for vendors with varying service structures.

Mission of Bookablebiz:
Bookablebiz’s mission is to empower small businesses and service providers by offering them an accessible and easy-to-use platform to list, manage, and promote their services. We aim to create a marketplace where vendors can grow their businesses through seamless bookings, increased visibility, and targeted marketing efforts, all while delivering convenience and value to customers.

Bookablebiz is focused on driving traffic through a multi-channel marketing strategy, combining SEO-optimized content, targeted advertising campaigns, partnerships with influencers, and collaboration with industry organizations. We also leverage social media marketing and PR to increase visibility. As we onboard more vendors and offer a wide variety of services, the marketplace will naturally grow, attracting more customers interested in finding trusted service providers.

While Google Ads are a great tool to reach a broader audience, they can be costly and competitive, especially for small businesses. Bookablebiz offers a niche marketplace that focuses on services, making it easier for your target audience to find you. Since our marketplace is designed to streamline the booking process, vendors are likely to experience higher conversion rates by being part of an environment tailored to their service offerings, as opposed to competing in the broader, often expensive, Google Ads ecosystem.

No, not at all. Signing up is free for all businesses. Just submit some basic information and click Register. You will then receive an activation email to commence the registration process.

There are 4 parts in the business registration process. 1) Fill in your basic personal details as the registrant. 2) Complete your business registration details and then submit for verification. Upon successful verification you will receive an email to proceed to the next steps. 3) Set up your Stripe account. Follow the step by step instructions to complete and submit. 4) Select a Subscription Plan and pay the prescribed fees. When completed successfully, you can access your Vendor dashboard by logging in to your Business/Vendor Account.

Having an ACRA (Accounting and Corporate Regulatory Authority) business registration ensures that your business is legally recognized and compliant with local regulations. This requirement helps us maintain a high standard of trust and credibility within the marketplace, providing our customers with the assurance that all listed businesses are legitimate. It also helps protect both vendors and consumers by ensuring compliance with local business laws.

If you are working as an independent contractor, have your own home business or you are a freelancer, you can register as a Sole Proprietor with ACRA. This is a simple and straightforward process that gives you legal recognition as an individual conducting business. If you are working as part of a small group, you can consider registering as a Limited Liability Partnership (LLP), which offers the flexibility of partnership while providing some liability protection. You can register your business directly through ACRA’s online portal at https://www.acra.gov.sg.

Bookablebiz offers a free Starter Plan, which should cater to most services. This plan allows vendors to list their services and manage bookings without any upfront cost. For vendors who want access to more advanced features, we offer reasonably priced paid plans—Premium and Professional—which provide access to more booking engine types, multiple locations, and the ability to add more resources per location. You can choose the plan that best suits your business needs, and remember, you only pay a commission when you earn through successful bookings! You can see our subscription plans: click here.

Yes, vendors can upgrade or downgrade their subscription plan at any time. You can easily switch between plans by visiting your account settings and selecting the plan that best suits your business needs. Keep in mind that upgrading will give you access to more features, while downgrading will limit certain advanced options.

Yes, you can easily update or edit your service listings at any time through your vendor dashboard. You can adjust prices, availability, service descriptions, and other relevant details to keep your offerings up to date and competitive.

Payments for your services will be processed securely through Stripe. Once a booking is completed, funds will be transferred directly to your bank account after a short processing period. You’ll be able to track all your earnings and payouts from the vendor dashboard.

Bookablebiz provides a robust booking management system. Through your vendor dashboard, you can view, manage, and organize all your bookings in one place. You can also set your availability, confirm bookings, and communicate with customers directly if needed.

Bookablebiz allows vendors to set up multiple locations that offer similar services under the same brand name. The platform also enables vendors to allocate resources to each location, with individual booking slots for each resource. Additionally, the business hours for different locations can be customized, ensuring flexibility and efficiency in managing multiple outlets.

Yes, most Bookablebiz engines are designed to support multiple bookings per slot, allowing you to maximize the usage of your resources.

Yes, group bookings are supported on Bookablebiz, provided the number of group bookings does not exceed the availability of that slot. For convenience, one person can also make a group booking.

Creating and listing your services on Bookablebiz can be done quickly, typically in as fast as 15-30 minutes, depending on the details and complexity of the services you want to offer. Our platform is designed to be user-friendly, and if you need any assistance, our team is available to provide guidance. Additionally, you can check out the Resources & Guides link in the footer of the Bookablebiz landing pages for detailed instructions and tips on creating successful listings.

Yes, Bookablebiz allows vendors to manage permissions for different team members. You can assign various access levels to different users of your account, ensuring that each team member has the appropriate access to the dashboard based on their role in your organization.

Yes, vendors can download their daily, weekly, or monthly booking reports directly to their local computers. This feature allows you to maintain a backup of your booking data in case of system disruptions or other technical issues, ensuring that your data is secure and accessible at all times.

Bookablebiz has a system that allows Vendor to offer customisable cancellation and refund policy for each listing. Vendors can set their own cancellation terms (e.g., 24-hour notice) when listing services. Customers will be informed of these terms before booking. Refunds will automatically be processed by Stripe based on the vendor’s cancellation policy for each listing, ensuring a smooth and transparent experience for both vendors and customers.

Yes, Bookablebiz operates a review system where customers can leave feedback on their experience with your services. Positive reviews can help build your credibility and attract more customers, while constructive feedback can be used to improve your offerings.

We encourage vendors to respond professionally to all reviews, including negative ones. Addressing customer concerns and showing a willingness to improve can turn a negative situation into a positive outcome. If you believe a review violates our guidelines, you can report it to our support team for further investigation.

To cancel your Vendor account, you must submit a cancellation request. Once submitted, there is a mandatory 30-day cooling or suspension period during which you will not be allowed to accept any new bookings. During this time, you are required to fulfill all obligations to customers who have already booked but have not yet received their service. If you are unable to fulfill your obligations, you must refund the unused portions to the customers. After this period, your account will be fully closed. Please see Terms of Use, Part 6 – Clause 6.4

Bookablebiz makes it easy to promote your services on social media by via direct url links to your service listings. These links can be shared on platforms like Facebook, Instagram, and LinkedIn, allowing your followers and potential customers to book your services instantly. Additionally, we provide easy options to copy and paste your listing content and embed it directly into your social media posts for greater visibility.

We regularly feature vendors in our marketing campaigns, promotions, and on the homepage. To increase your chances of being featured, we recommend keeping your listing active, maintaining positive customer reviews, and offering competitive prices or unique services. Our team may also reach out directly if we think your service aligns with a particular campaign.

Yes, Bookablebiz will automatically create a virtual storefront for you as a Vendor. This comprises display of your business logo, the profile of your business, the option to display thumbnail images of each professional resource, and all your published vendor listings. 

Yes, Bookablebiz allows you to copy links or embed codes (iframes) that can be placed on your own website. This allows your customers to book your services directly from your site: which takes them to your Vendor listing on Bookablebiz where they can make a booking. It provides a seamless experience for your website visitors, giving them instant access to your listings for bookings to be made.

Our vendor support team of Associate Partnership Representatives and Account Managers are here to help you at every step. Whether you need assistance with setting up your profile, managing bookings, or handling payment issues, our support team will be  just an email or phone call away. We also have available at your convenience, our online Resource & Guides where you can find useful information. 

Currently, Bookablebiz only provides recommendations of useful marketing tools to help vendors enhance their listings and promote their services. We recommend platforms such as Canva for image generation and editing, ChatGPT for content creation (including writing compelling service descriptions), and HubSpot Free Marketing for email campaigns, customer relationship management, and other marketing efforts. 

Bookablebiz is planning to provide affordable marketing services for vendors who may need professional help. We shall announce the availability of this service when ready. 

Under Resource & Guides, we provide guidance to help vendors succeed on Bookablebiz. Here, you’ll find a Business Registration Guide that walks you through setting up your business with the necessary legal requirements, as well as a Vendor Listing Guide to help you create and optimize your service listings for better visibility and conversions. You’ll also find resources like the Engine Types Selection guide, which explains the different booking engine types available on the platform, helping you choose the best one for your business model. We also have Vendor FAQs and Contact forms. You may like to also know that we are working on facilitating the availability of more resources to support Vendors. When ready, we shall make the necessary announcements.