This privacy policy (this “Policy”) explains how personal information is collected, used, and disclosed by Bookablebiz Pte Ltd and all its designated agents, employees and subsidiaries (“Bookablebiz ” or “we”). This Policy applies to consumer users (individually referred to as “you”) of Bookablebiz ’s websites, applications, and other online services (collectively, our “Sites”).

Other third parties, such as small and medium businesses (“Vendors”) at which you make reservations through our Sites, and social networks that you use in connection with our Sites, may also collect, use, and share information about you. This Policy does not cover such third parties or their services. For information about third-party privacy practices, please consult with them directly.

We collect information about you in various ways when you use our Sites. We use this information to, among other things, provide the functionality and improve the quality of our Sites and personalize your experience. We may collect the following categories of personal information from you:

• Identifiers: such as your name, surname, business name, email address, postal address, phone number (including your mobile phone number), avatar, image or profile photo.
• Demographic information: such as your age, birthdate, and gender.
• Financial information: such as billing information and, for certain services on our Sites, credit or debit card account information, as further described in the section called “Payment Card Information” below.
• Commercial information: such as, survey responses, current and prior appointments details, favourite Vendors, special Vendor requests, passwords, contact information of people you add to, or notify of, your appointments through our Sites.
• Location information: such as your mobile device ID, your precise location data, and the Vendor search locations you select, which are collected if you use our software application, either to book an appointment or to pay.
• Inferences regarding your preferences and other characteristics: such as assessment of the types of products or services you may have interest in made by Bookablebiz at the basis of personal information provided by you and described in points above.

You can check or edit your personal data that you have provided to us at any time by going to “My Account” in the Bookablebiz Site.

We may also obtain information from other sources, such as third-party websites, applications, and services (each, a “Third-Party Platform”), through which you connect with our Sites and combine that with information we collect on our Sites.

When you visit our Sites, some information is automatically collected. For example, when you visit our Sites, we may automatically collect your location, computer operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our Sites. We also collect information about your usage and activity on our Sites using certain technologies, such as:

• Cookies. We may automatically collect information using “cookies” and similar technology. Cookies are small data files that may have unique identifiers and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features of our Sites are popular and to count visits to our Sites. We may access information contained in cookies placed on your device by a Third-Party Platform as permitted by the terms of your agreement and privacy settings with such Third-Party Platform. We may share this information with the Third-Party Platform for its use as permitted by the terms of your agreement and privacy settings with such Third-Party Platform.
• Web Beacons. We may collect information using web beacons. Web beacons are electronic images that may be used on our Sites or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and tell whether you open an email and act upon it.
• Do Not Track Signals. We currently do not employ technology that recognizes “do-not-track” signals from your browser. We may engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our Sites.

 We use personal information collected through our Sites for the purposes described in this Policy or disclosed to you on our Sites or otherwise in connection with our services. We may use your information to:

1. Make and change your appointments made through our Sites;

2. Offer you, or provide you with, products and services, and the option to make payments through our payment processor to a Vendor with whom you have made a booking and where prepayment is required. through our Site;

3. Operate and improve our Sites, products, and services;

4. Understand you and your preferences to enhance, personalize, and customize your experience and enjoyment using our Sites, products, and services, such as understanding your appointment history to make recommendations about other Vendors you may like;

5. Process and deliver contest entries and rewards as an when applicable;

6. Display relevant advertising;

7. Respond to your comments and questions and provide customer service;

8. Send you information relating to our products and services, including reservation confirmations, receipts, technical notices, updates, security alerts, and support and administrative messages;

9. Communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by Pte , our subsidiaries, and affiliates; select Vendors; and our other selected partners;

10. Link or combine with other personal information we get from third parties to help understand your needs and provide you with better service;

11. Authenticate your credit or debit card account information via our payment processor, Stripe;

12. Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity. By providing your mobile phone number, you expressly consent to receive direct dial calls, auto dialled and pre-recorded message calls, and text messages from us relating to our product and services at that number.

Bookablebiz may store and process personal information in the territory of Singapore.

We will process your data in order to produce compilations, analyses, statistics for internal needs – for the duration of the agreement and then until the end of the limitation period for claims arising from the agreement or until an objection is raised to data processing for this purpose; for the purpose of implementing new or developing new solutions/features of Bookablebiz systems/applications – until the termination or expiration of the contract or until you object to data processing for this purpose.

1. Information Shared with Vendors.

• When you make an appointment through our Sites, your information is provided to us and to the Vendor with whom you choose to make the appointment. In order to facilitate your appointment, your information is provided to that Vendor, just as it would if you made an appointment by calling the Vendor, emailing the Vendor, or using the Vendor’s website. If you provide a mobile phone number, Vendors may send you text messages regarding your reservation. Some Vendors, through our payment processor, also require you to provide credit or debit card account information for prepayment to secure your appointment or bookable service. When you make an appointment through our Sites we may also share with the Vendors additional information, such as information about your history or information that we collect via Third-Party Platforms. You also have the option of indicating special preferences or providing comments about your appointment that Bookablebiz will pass on to that Vendor.
• We may share with Vendors summary reports of feedback from clients. If you provide comments about a Vendor through our Sites, these comments may be shared with that Vendor. We will not tie your comments with other information that can identify you, but a Vendor may be able to tell who you are from your comments, particularly if you give your name in the comments or provide contact information, such as an email address.
• Information you choose to share with a Vendor when you make an appointment and/or pay a Vendor through our Sites may be used by the Vendor for its own purposes. Bookablebiz does not control the privacy practices of Vendors. Please contact the Vendor directly if you want to learn about its privacy practices.

2. Payment Card Information.

• To use certain services on our Sites, such as to make appointments with certain Vendors; to make payments to Bookablebiz ; and to purchase services/products offered by Vendor on our Sites, or other products or services, we may require credit or debit card account information. By submitting your credit or debit card account information through our Sites, you expressly consent to the sharing of your information with our Payment Processor (for Singapore our processor is Stripe) and other thirdparty service providers, and you further agree to the following terms. Bookablebiz payment processor collects and processes ail payments on behalf of Vendor as stipulated in our Terms of Service: a) when you use a credit or debit card to secure a booking or appointment through our Sites, you are effectively providing your credit or debit card account to our payment processor, Stripe, b) For information about the security of your credit or debit card account information, see Section called “Security of Your Personal Information” below.

3. Information You Share Socially.

• Our Sites may allow you to connect and share your actions, comments, content, and information publicly or with friends on Third-Party Platforms such as Facebook or Instagram. Our Sites may also allow you to connect with us on, share on, and use ThirdParty Platforms, including those on which Bookablebiz has a presence.
• Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others.
• Bookablebiz also does not control the privacy practices of Third-Party Platforms. Please contact those sites and services directly if you want to learn about their privacy practices.

4. Sharing with Others.

• We do not share your personal information with third parties other than as described above and as follows:
• We may share personal information when you authorize us to share your information with other third parties (such as the Vendors at which you make appointments through our Sites) for their own marketing purposes, which are subject to the separate privacy policies of such third parties. We may share personal information with affiliates, third-party Vendors, consultants, and other service providers who work for us.
• We may share your credit or debit card account information with third parties as described in the section called “Payment Card Information” above.
• We may share aggregate statistical data for the improvement of services offered by our Sites.
• We share personal information with third parties who provide services to us, such as data collection, reporting, ad response measurement, and site analytics, as well as assistance with delivery of relevant marketing messages and advertisements. These third parties may view, edit, or set their own cookies. We and our third-party service providers, advertisers, and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Policy.
• We do not sell your personal information to third parties.
• We may disclose your personal information (i) to comply with laws and to respond to lawful requests and legal process, (ii) to protect the rights and property of Bookablebiz , our agents and customers, and others, including to enforce our agreements, policies, and terms of use, and (iii) in an emergency to protect the personal safety of Bookablebiz , its customers, or any person.
• We may disclose or transfer your personal information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
• We may also share aggregated or de-identified information with third parties at our discretion.

• Bookablebiz and our Payment Processor Stripe takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. When your credit or debit card account information is being transmitted to our Sites or through our Sites, it will be protected by encryption technology, such as Secure Sockets Layer (SSL).
• Bookablebiz does not itself store your credit or debit card account information as this is handled by our Payment Processor Stripe,and we do not have direct control over or responsibility for your credit or debit card account information. Ourcontracts with third parties that receive your credit or debit card account information require them to keep it secure and confidential.
• Nonetheless, we cannot guarantee that transmissions of your credit or debit card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Bookablebiz or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to error in transmission, unauthorized third-party access, or other causes beyond our control.
• You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Booksy account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.

You may opt out of receiving promotional emails from Bookanlebiz by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your Bookablebiz account or our ongoing business relations.

We may update or revise this Policy from time to time. You agree that you will review this Policy periodically.  You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, you may not be able to proceed further to transact on this site.